Customer satisfaction questionnaire

We pay the utmost attention to the current and future needs of our customers, reaching out to fulfill their needs, to increase performance and to insure a high level of satisfaction. Your perception will be of real help as we are concerned with continuously improving the quality of our services.

1. How satisfied are you with the services provided to you?

unsatisfactorycould be improvedsatisfactorysatisfiedvery satisfied

2. How do you consider the prices used by our company? Quality/price ratio?

unsatisfactorycould be improvedsatisfactorysatisfiedvery satisfied

3. How satisfied are you with the received consulting?

unsatisfactorycould be improvedsatisfactorysatisfiedvery satisfied

4. How do you consider the communication manner with our company/employees (phone, e-mail, fax, etc.)?

unsatisfactorycould be improvedsatisfactorysatisfiedvery satisfied

5. How do you consider the promptness with which your requests have been answered?

unsatisfactorycould be improvedsatisfactorysatisfiedvery satisfied


6. What made you use our services?

7. Which is the most important aspect for you in your relations with us?

8. What aspects of our portfolio of provided services could we improve?

9. Please specify other additional/complementary services you wish to benefit of?


10. Considering the experience of your collaboration with our company, would you recommend other partners to use our services? Could you provide us with 1-3 recommendations?

Thank you for your time and support!